Shipping costs are €3.95. But it can be free if you place an order over €24.95. We do not ship to Ceuta, Melilla and the Canary Islands.

Shipping costs for the Balearic Islands are €5.30 and from €34.95 the costs will be free.

We do not ship to these territories but you can find our products on Amazon or on the Canarias Makeup website.

We do not ship to Portugal, the islands (nor Azores or Madeira) are not included.

Add products to the shopping cart, click the confirm button and review the basket. If everything is correct, proceed to payment and provide delivery information. Then the payment will be made. When you place your order, you will receive an email to the email address you have provided us with the tracking information. For any questions, you can write to shop@www.irohanature.com.

If you live on the Peninsula, you will receive your order in 48-72 business hours. While, if you expect to receive it in the Baleres Islands it will be 72 working hours.

You can write to shop@www.irohanature.com or call us by phone during office hours (+34 931615007). In case of incident with the shipment, contact us by phone.

You can write to shop@www.irohanature.com or call us during office hours (+34 931615007). In case of any problems with the shipment, please contact us by phone.

During the checkout process, you will find a section that allows you to enter discount coupons. The discount will be applied immediately to the order.

1. Use the order reference to identify your purchase. Let us know which reference(s) you wish to return. We will send you a return form.

2. Prepare your return. Include our return form in the package and send your package. Sensalia SL Att. Iroha Nature Returns Office Ctra. Vallveric 85, 2-3 08304 Mataró (Barcelona)

3. Your refund will be processed as soon as we receive your return. We will try to return the amount by the same method you paid for the purchase. If this is not possible, we will proceed to make a bank transfer.

If you have received your order and there is an error or problem, please contact our Returns Office.

1. Send an email to our Returns Office at shop@www.irohanature.com within 14 calendar days from the date of receipt of the order. Use the order reference to identify your purchase. Inform us of the reference(s) you wish to return. We will send you a return form.

2. Prepare your return - Include the returns form in our package.

3. Our team will take care of managing the collection of the package and/or the replacement of the incorrect item with the correct one.

4. In the event that you wish to return an item received in error and it is not replaced. Upon receipt of the merchandise, our team will process the refund of the return. We will try to return the amount by the same means you paid for the purchase. If this is not possible, we will proceed to make a bank transfer.

2. Prepare your return - Include the returns form in our package.

3. Our team will take care of managing the collection of the package and/or the replacement of the incorrect item with the correct one.

4. In the event that you wish to return an item received in error and it is not replaced. Upon receipt of the merchandise, our team will process the refund of the return. We will try to return the amount by the same means you paid for the purchase. If this is not possible, we will proceed to make a bank transfer.